Interview with Neil Ducoff of Strategies on Team Culture
I recently had the honor to sit down and speak with one of my friends and leaders in Business Education – Neil Ducoff. Neil is not only the founder and CEO of Strategies, a company founded to help salon businesses operate more efficiently and profitably, but he has also helped coach numerous salons on how to gain the absolute highest levels of success, profitability, and positive workplace morale.
The incredible team that Neil has built at Strategies has helped educate and train salons and spas, as well as general businesses, in countless ways, including increasing pre-booking rates, increasing staff productivity, teaching how to overcome cash-flow challenges, improving first-time and existing client-retention rates, and so much more!
Some of Strategies newest programs include their Internal Training Program 1.0 and Strategies Onlive Business Training
The Internal Training Program 1.0 is the perfect tool for salon owners to ensure that their staff is trained thoroughly and consistently in a manner that lends to excellent customer services and a high level of productivity. As you’ll see on Strategies’ website, consistency is everything when it comes to the salon business. The Internal Training Program 1.0 provides business owners with hours of trainings, workshops, courses, and coaching sessions that are designed to provide a solid foundation for staff training materials.
Another new product from the world of Strategies is their Onlive Business Training Program. Strategies Onlive offers monthly live workshops taught by their expert team of Certified Strategies Coaches…streamed right to your home or office. The goal of this professional membership program is to provide ongoing and engaging business training to salon owners and managers in a way that saves both TIME and MONEY. If you’re seeking to better understand the business side of the salon world, this is the program for you!
No matter which Strategies training program it is, the power of a positive Team Culture is going to be emphasized. Watch this video interview to hear what a true leader of leaders has to say about how important a Team Culture is in this business and what we can do to take it to the next level!
In this video interview, you’ll discover the following:
- Neil’s background
- The importance of Team Culture, Coaching, and Mentoring
- Elements needed to build a good team culture – systems, structure, accountability, information flow, etc.
- A team culture’s susceptibility to toxins – ego, indifference, etc. – and how to avoid them
- What team-based pay can do for your team and business.
Related Resources:
Strategies Website: http://www.strategies.com
Books by Neil Ducoff: Fast Forward – Salon and Spa Business Resource , No-Compromise Leadership: A Higher Standard of Leadership Thinking and Behavior , Wake Up!: Inspiring and Challenging Strategies on What it Takes to be a No-Compromise Leader
Newest Resource from Neil Ducoff: Super-Charge Your Staff Meetings by Neil Ducoff